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Let's Spread #SEATTLELOVE

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Think about it. It’s rainy outside and you really want delicious Vietnamese food. If you’re in San Francisco, you’ll fire up Get It Now and see your food in an hour. But what about our friends in Seattle?

We’re excited to announce (although many of you have already heard!) we’re now live in the Rainy City! We’ve built a small fleet, expanded support and today we’re bringing the luxury that is on-demand Postmates to Seattle.  But, we need your help to spread the word.

Share the #SEATTLELOVE and officially bring the @Postmates community to Seattle. In fact, the moment one of your Seattle friends sign up, you get a free delivery and so do they.

Click me to spread the #SEATTLE Love

P.S. Already in Seattle? Even better - use promo code SEATTLE today or sometime this weekend for one free delivery. Yes, that means Lola, Blue Moon Burgers, Tup Tim Thai or anywhere else delivered on us.


It's Lunch Time!

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Get Team Lunch Delivered (At A Discount!)

After delivering 130,000 items since we launched last May, we want to do even more to support other teams.

We know how hard all of you work (sometimes even forgetting to eat lunch!), so check out the great restaurants below and get lunch delivered for you and your team today. 

Plus, we have a team perks program -  when you and your co-workers sign up with your company email addresses, we’ll extend your entire team a discount on all of your deliveries. In fact, the more team members that sign up with their work email address, the more the discount increases for everyone! 

So, break your lunch cycle. With Get It Now, you can have dessert and lunch delivered in less than an hour.

To get started, just sign up for Get It Now with your company email address, get your co-workers to join you then tweet us @Postmates with hashtag #GETPERKS. Team discounts start at 15% and grows when more of you join.

Now go on… pick up the tab for your team today.

You Asked, We Delivered. Check Out Get It Now 1.6

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Multiple Credit Card Support

Sometimes you’re buying lunch for everyone in the office, and sometimes you’re buying dinner for yourself. Wouldn’t it be nice to have multiple credit cards saved in Get It Now? Wouldn’t it be even better to never re-enter your credit card again?

We thought so, too. 

Introducing multiple credit card support! With this feature, you can enter as many credit cards as you need and create your own Card Label to help you distinguish between them. 

New Detail View During Your Delivery

We’ve also made the experience of watching your Postmate pick-up and deliver your order even better. 

Click the information icon at the top right corner and get important details on your delivery. This view shows you more information about your courier (their ratings, their number of deliveries), all of the items in your order, a button to call the Postmates customer service helpline and a quick way to cancel your order.

Always Getting Better

We’re committed to making your Get It Now experience better and better every day. We love delivering you happiness, and this is just one step in that direction.

Make sure to update your Postmates Get It Now app in the App Store today.  Btw, you can send us feedback, ideas and questions at any time. Just shoot us a note at support@postmates.com.

Celebrate National Nutrition Month With Us

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A Quick Postmates Guide to Eating Well 

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It’s hard to eat well when you’re busy. 

Whether you’re working in Queen Anne or Downtown, it can feel like you’re surrounded by sandwiches, burgers and mountains of carbs. Our Postmates are here to make sure you only eat the food that excites you the most!  

So as we enter National Nutrition Month, we wanted to do something more to help you eat well and feel good this March. Check out our list of vegan, vegetarian and just plain deliciously healthy spots for you to give a try.

Remember with Get It Now, any restaurant anywhere in Seattle delivers. Your lunch is no longer restricted to what’s in your neighborhood. 

Enjoy!

If you’re in Seattle…

For Basics: Plum Vegan Bistro

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Hundreds of reviews for Plum Vegan Bistro on Yelp can’t be wrong. You’ll forget it’s good for you with their spicy mac ‘n’ yease or the mama africa salad.

For Spicy: Jhanjay Thai 

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Jhanjay Thai doesn’t sacrifice flavor for ingredients. Their spring rolls, papaya salads and even their curries make a great meat alternative to lunch.

 

For Sweet: Yogurtland 

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We didn’t forget about dessert! Donuts are great, but feel good the rest of the month and replace your normal sweet cravings with a little froyo. Yogurtland is always a reliable option.

For Everything Else: Veggie Grill 

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Everyone recommends the All Hail Kale Salad, and we can’t blame them. Check out Veggie Grill for your ongoing salad needs this month.

 

 

If you’re in San Francisco… 

For Basics: Mixt Greens

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Hundreds of reviews for Mixt Greens on Yelp can’t be wrong. We love the cowboy and the maui salads here in the office. 

For Sweet: Pinkberry

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We didn’t forget about dessert! Donuts are great, but why not replace your normal sweet cravings with a little froyo instead? Pinkberry is always a reliable option. 

 

For Flavor: Source

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Source doesn’t sacrifice flavor for ingredients. Their magic mushroom pizza, truffle mac and cheese and even their Jamaican Jerk Cluck make great meat alternatives to lunch.

 

For Everything Else: Whole Foods

 

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From fresh sushi to healthy snacks, Whole Foods has it all. Keep up with National Nutrition Month and get Whole Foods delivered when it’s hard to decide on lunch.

Postmates Officially Live in Seattle!

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You asked, we delivered. You can now enjoy Get It Now in Seattle Also, check out a few press snippets about our launch below: 

Postmates’ mobile app connects its fleet of couriers with customers in Seattle, offering access to local inventory from the Apple Store, Nordstrom, Red Mill Burgers, Serious

Pie, Walgreens and virtually anywhere else. Postmates equips each courier with a credit card, enabling them to purchase goods on behalf of its customers.

“We want to understand local inventory the same way Amazon understands the inventory in a warehouse,” explained Bastian Lehmann, CEO and co­founder of Postmates. “By capturing and surfacing local inventory, Postmates seeks to radically change the way people purchase local goods. ”

The startup first launched the one hour delivery service in San Francisco in May 2012. Since then, Postmates has delivered over 130,000 items from over 6,000 restaurants and stores, including exclusively powering Whole Foods deliveries throughout the city.

Postmates currently has nearly 200 couriers in San Francisco and just over 40 in Seattle. Couriers make deliveries using their own bikes, cars, trucks, scooters and motorcycles.

The company has also just recently announced a startup discount program for startups downtown and in surrounding neighborhoods. Service is limited but will continue to expand over the next few months. Postmates has an Operations team in Seattle and will soon be opening an office in Pioneer Square.

“It’s important for us to understand this city and the customers we have here,” explained Lehmann. “You cannot run a successful operation without extensive knowledge of a market. Our team has spent months living and working in every neighborhood in Seattle.

And thanks to our friends at Geekwire, EATSEATTLE, San Francisco Chronicle and others…

Postmates arrives in Seattle to deliver tacos, burgers and anything else in under an hour— Geekwire

Get It Now, Affordable Courier Service, Launches in Seattle— Seattle Magazine

Happy Pi Day!

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It’s π Day, folks!

We take pride in our geekiness here on the West Coast. We spend our days in front of our computers, we attend the hundreds of tech events and many of us can find ourselves somewhere on this flowchart.

That’s why thousands of us are celebrating one of the most beautiful and confounding numbers in mathematical history: Pi or 3.14. Pi is the number you get when you calculate the ratio of a circle’s circumference to its diameter. It continues into an infinite string of decimal places, but we typically round it off to just 3.14. That brings us to today, March 14! 

But, how does one celebrate Pi Day?

Outside of completing a Rubick’s Cube, hula hooping while simultaneously reciting the numbers of Pi, the second best way to celebrate is to well… Eat Pi(e)! See below for our favorite pie places in San Francisco and Seattle.

For the geeks out there, enjoy 3.14% OFF all deliveries today!

Mission Pie


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Over 800 reviews and 4 stars on Yelp, Mission Pie is a clear Mission favorite. You could order practically anything, but the banana cream and pear raspberry pies seem to be a big favorite.

Update: You guys work fast! Mission Pie is now all out of pie. Maybe Whole Foods?

Pie

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Pie in the Queen Anne district of Seattle is there for any and every pie wish. Try their savory pies (Peppered Steak & Potato or Veggie Pot Pie) or their sweet (Strawberry Rhubarb or Peach Raspberry) to take care of your pie needs.

Enjoy π day!

Get Lucky Sunday

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Order from Postmates this Sunday and a Lucky Postmate just might show up at your door, bearing a special gift and free delivery!

How? Just follow these three steps:

Step 1: Order anything through Postmates (brunch, beer, green underpants, whatever the mood strikes - we don’t judge)

Step 2: Get paired with one of our “Lucky Postmates”

Step 3: Receive a FREE delivery and a special “Luck of the Irish” package from your Lucky Postmate (complete with everything you need to get the party goin’ on St. Patty’s Day from beads to Bailey’s).  

The Lucky Postmates will be running around the city all day. You might get one for brunch, you might get one when you’re stocking up on groceries or in the middle of dinner rush. Just keep trying! 

But, even if you don’t get a Lucky Postmate this Sunday, you can still get in on the fun. Tweet us a photo of your St. Patrick’s Day deliveries (picture you in a green top hat, eating green eggs and ham…) for a chance to win ONE WEEK of free deliveries.


We’ll be RTing photos all day from @Postmates and will pick finalists by Sunday night! 


The only thing you have to plan now is what shade of green best brings out your eyes. ;)

This promotion is only available for customers in San Francisco. For those of you in Seattle, check your inbox for a something special.

And, The Luck Kept Spreading!

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Thanks to all of you that celebrated St. Patrick’s Day with us! We especially appreciated delivering your late night donuts & early morning Mexican food. 

We wanted to take a moment to especially thank those Postmates and customers that sent us photos of their St. Patrick’s Day festivities. 

Here are just a few of our favorites! 

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Thanks again, everyone!

Big thanks to Leon Rosen, Michael Thomas, Dylan Dingle, Claire Jencks, Andy Perry & Deshaun McCan for running deliveries as our “Lucky Postmates” all Sunday long.


Join Us at the Seattle Tech Meetup Tonight!

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Join Postmates at the Seattle Tech Meetup tonight! 

Look for our Postmates when you check in and ask them how you can receive a free delivery and a super comfortable Postmates t-shirt. Just make sure you have your phone ready to download Postmates, you’ll want to try it out immediately.

Special shout out to Red Russak for organizing such an incredible night and Mayor Mike McGinn for joining the celebration.  

- The Postmates Team

For those of you not too familiar with the Seattle Tech Meetup, deets here:

Seattle Tech Meetup happens on the 3rd Tuesday of every month with one goal in mind: A chance for you to tap into the Seattle tech scene and meet people who are passionate about startups, resources and technology driven companies of all sizes. Done in partnership with local community resources GeekWire, TechStars, StartupWeekend, WTIA, NWEN, StartupGrind and more, this is a great opportunity for you to meet the local tech community in one night!”

More info here: 

http://startupseattle.com/2013/03/05/seattle-tech-meetup-march/

Hello there, Mr. Marina!

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The moment our team heard about the Mr. Marina contest, we knew we had to be involved! 

Tomorrow, Wednesday March 20th, our Postmates will help the attendees, judges and (of course!) contestants of the Mr. Marina contest get ready for the grand affair in style. 

We’re giving away one FREE delivery to every attendee. So from the last minute body spray before the event to the much needed late night burrito afterward, we’re here to handle your Mr. Marina contest needs.

The Mr. Marina competition is hosted by the Slap Cancer organization led by young professionals fundraising and building awareness for the Leukemia & Lymphoma Society. 

So who will win Mr. Marina? We’ll let the folks at Slap Cancer explain themselves:

We’re searching for the male specimen who most embodies the spirit of San Francisco’s Marina District: social, fun-loving, generous, manly… and it doesn’t hurt if he enjoys wearing pastel colors from time to time. Mr. Marina doesn’t necessarily need to live in the 94123, but he does have to embody the neighborhood values.

Join us tomorrow night! Feel free to RSVP here:

http://mrmarina.eventbrite.com/

Entering A New Era... Postmates (Period).

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Just a quick bit of news today, folks…

We’re super excited to announce we’ve moved from “Postmates Get It Now” to the simple, easy-to-remember “Postmates”! 

Make sure you’ve updated to the lastest version in iTunes to see the change and you’re following us at @Postmates and @Postmates_SEA on Twitter!

Mmmm... Free Donuts in Seattle This Friday

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Enjoy THREE free donuts with every delivery in Seattle Today!

To celebrate everyone’s love for donuts, we’re giving away three free Top Pot Doughnuts with every delivery.

If you make an order today between 9:30am - 1:00pm you’ll be three donuts richer. Order coffee? Get donuts. Order breakfast? Get donuts. Order groceries? You get the point.

Donuts are limited, so book your morning deliveries now. 

Today's The Day: Prank Your Co-Worker

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Or girlfriend, husband, neighbor…

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Postmates is awesome for gifts. But what about anti-gifts? 

Use Postmates to pull off the ultimate April Fool’s prank. That’s right! Order supplies for your April Fool’s pranks all day, or use us to deliver something hilarious (50 balloons, gold fish, etc, etc) across town. You’ve got plenty of time to execute, we make it easy. 

See below for a few of our team’s ideas, but don’t let us limit you - we’ll help you deliver whatever you dream up! 

 

Pranks powered by Postmates

 

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#1 The Shiny Operation

Get boxes of foil delivered via Safeway. Recruit 2 coworkers. One to take your boss out to lunch and another to help you wrap his desk in aluminum. It’s a classic! 

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#2 The Happy Birthday Fail

Get party hats and noisemakers delivered from Party City and sing Happy Birthday to a co-worker. Hint: it shouldn’t be their birthday. 

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#3 The Office Lover

Write love letters to all the women in your office, sign them from Bieber himself. Then have one of our Postmates pick them up and distribute to everyone on your list.

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#4 The Duffel 

Get a few questionable items like huge underwear and High School Musical posters from Target delivered along with a dark duffel bag. Include your victim’s name in the bag and leave it in a central area in the office. Then just wait… 

Click here to share these April Fool’s Pranks on Facebook

P.S. We may not be able to deliver a bear like above, but we’re stepping up our Liger deliveries as we speak!

Tom Collom and his partner Burce Slesinger, have long dreamt...

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Tom Collom and his partner Burce Slesinger, have long dreamt about being in the food business. Architects by training, they have created retail and franchise stores for clients such as Esprit, Adidas and many more all over the world.

Eventually, their passion for wine bars, great cafe’s serving the best coffee, cool convenient stores and delicatessen took over, bouncing ideas off their friends about combining these interesting foods concepts, bringing them together in a single location.

Tom remembers the initial reaction of their friends and family: “Everyone said we were crazy. We were so scattered they said. They felt we were unfocused and recommended to take one of these ideas and do a good job at it. But we decided that’s too boring!

Today, Tom’s and Bruce’s vision and concept is a reality - Small Foods in San Francisco. Located in a 2,500 square feet 1900’s brick warehouse building on 522 2nd Street in San Francisco’s Soma neighborhood, Small Foods is offering locally produced, healthy and convenient food and beverages in an inspiring store setting with a combined cafe.

After a few months of operation, the Small Foods team began exploring the possibility of home deliveries and decided to work with Postmates for their deliveries in San Francisco.

Tom believes the concept behind Postmates to be incredible. The idea to have a full snapshot of their inventory on an easy to manage platform with a one hour delivery service, allowing a small merchant to offer the same service quality as many big box retailers, was exactly what the team was looking for.

In Tom’s own words: “What’s not great about that?”

Watch the small foods video below or learn more about how merchants like Small Foods use Postmates to power their local business under: http://www.postmates.com/testimonials

Delivering Mother's Day

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“All that I am or hope to be, I owe to my angel mother” - Abraham Lincoln

Don’t forget, Mother’s Day is this weekend! The little things matter. Postmates can deliver last minute gifts in no time.

Here are a few no-fail ideas:

1. Flowers (we love Farmgirl Flowers in San Francisco)
2. A book (check out the NYT bestseller list)  
3. Tickets to a show or game
4. Classic jewelry (see Tiffany’s selection)
5. Breakfast in bed (bon appetit’s menu)

Order local. Postmates can deliver to you (or your mom) in San Francisco or Seattle. Download the app from iTunes.

Don’t forget a card!


Postmates NYC Launch

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We are thrilled to announce the official launch of Postmates NYC. We’re taking the city by bike, car, scooter and truck, making every restaurant and store in the city available for on-demand delivery. 

Postmates couriers in NYC will be available from 8AM to 3AM everyday, and deliver from anywhere in Manhattan to the greater Flatiron District (between 14th and 42nd, 8th and Lexington). We’ll expand to more neighborhoods very soon. 

Help us spread the word! For our entire launch week (thru next Wednesday) all NYC users get FREE deliveries. 

Learn more here
Follow us on Twitter and Like us on Facebook

Win $600 in Trader Joe's Groceries!

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This weekend one lucky San Francisco Postmates user will win $600 in Trader Joe’s groceries. The user who does the most Postmates deliveries this weekend (between Friday at 3pm and this Sunday at Midnight) gets it all, from Chocolate Chip Dunkers to Zico Coconut Water to Puffins to Brew Free IPAs to fresh produce, and more. So order away, breakfast, lunch, dinner, groceries, gifts…

The winner will be announced on Monday morning.

Bonus: on Saturday, June 21, we’ll include a free bottle of Two Buck Chuck with every delivery from Trader Joe’s.

Now Everywhere South of 59th

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We’re at it again, moving north, south and all over Manhattan. Our Postmates on bikes, cars and scooters now deliver your breakfast from City Bakery, lunch from Shake Shack, MacBook Pro from the Apple Store, household goods from the Container Store and more, from every restaurant and store in Manhattan to anywhere below 59th Street. 

So, hello to the residents and working people of Midtown, Financial District, Tribeca, Battery Park and Chinatown. We’re very glad to be here. At your service every day from 8AM - 3AM. 

Merchant Highlight

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Delicatus was founded on the simple concept that people in the greater Seattle area deserve a better sandwich. They meld local and European tradition by using mainly Northwest-sourced ingredients purchased directly from local farmers. There are over 25 sandwiches to choose from! 

In case you’re curious, here are our favorites: Ayako, our Seattle Community Manager, loves Mudd Honey– Roast beef, turkey, Zoe’s slab bacon, white cheddar, horseradish aioli, house BBQ on a toasted italian roll. Mike, our Seattle Operations Managers, loves The Fire of 1889– Spicy braised pork, jalapeño-lime aioli, shredded cabbage, shaved and pickled red onions, hot peppers, cilantro on a toasted italian roll.  

If you’ve been in during lunch you know their sandwiches are in demand. People line up and patiently wait for their pick of the day… unless your order through Postmates. Not only will a Postmates bring you your sandwich in under an hour, we have PRIORITY status with our friends at Delicatus. This means that orders through Postmates are bumped up to the front and couriers get to cut to the front of the line when paying. We want you to get you your sandwich faster than we can say Delicatus 10x! Go ahead, try us out. You’ll find that their well deserved line is not a problem for you.

Happy eating,

Postmates Seattle

Openness & Transparency in Seattle

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At Postmates, we are building a thriving community of customers and couriers around a marketplace for deliveries. Customers who want an item delivered get matched with trustworthy couriers who have the ability to deliver this item. Trust and safety are at the core of our community. 

In order to ensure safety of both customers and couriers, we implement a wide array of safety mechanisms. From fraud warnings to protect couriers from wrongful purchases and thorough background checks of couriers joining the platform to protect customers. 

A key feature of the platform is that it’s entirely open and transparent. Courier profiles feature a photo that is visible next to their complete full name at all times.

This transparency enabled a customer of ours in Seattle to Google the full name of a courier, discover that this courier had a criminal record and report this information to our team. 

Postmates couriers are required to have and maintain a clear criminal record. Due to a human error in the processing of this courier’s background check, however, the courier was granted access to the platform. Within 30 minutes of learning this information from the customer, we revoked the courier’s access to the Postmates platform.

These series of events were only possible because of the foundation of openness and transparency in place on the platform. Customers receive real information about real people that are handling their delivery. In this specific case a customer used this transparency to improve the platform for everyone.

The operations team member responsible for this oversight is no longer in a position to make these decisions within the company and we have increased the protocol for the approval of background checks. This process now requires two operations team members to mark a candidate positive. 

While we are disappointed that we made an error in something as important as background check screening, we understand that there is no such thing as 100% security. We will continue to improve features that enable trust and safety on our platform. Part of being open and transparent as a platform is being open and transparent about the incidents of when our security measures have failed.

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